Facilitation techniques

Worst Possible Idea

Worst Possible Idea

includes tutorial
Facilitation techniques
Lightning Demos

Lightning Demos

includes tutorial
Facilitation techniques
Dot-Mocracy

Dot-Mocracy

includes tutorial
Facilitation techniques
Crazy Eights

Crazy Eights

includes tutorial
Facilitation techniques
Affinity Mapping

Affinity Mapping

includes tutorial
Facilitation techniques
Customer Journey Mapping

Customer Journey Mapping

includes tutorial
Facilitation techniques

Customer discovery
& Empathy tools

User Interview Canvas

User Interview Canvas

includes tutorial
Empathy & Customer Discovery
Universal Persona Canvas

Universal Persona Canvas

includes tutorial
Empathy & Customer Discovery
Research Questions Canvas

Research Questions Canvas

includes tutorial
Empathy & Customer Discovery
Problem Definition Canvas

Problem Definition Canvas

includes tutorial
Empathy & Customer Discovery
Point of View Canvas

Point of View Canvas

includes tutorial
Empathy & Customer Discovery
Jobs to be Done Canvas

Jobs to be Done Canvas

includes tutorial
Empathy & Customer Discovery
Empathy Canvas

Empathy Canvas

includes tutorial
Empathy & Customer Discovery
Design Challenge Canvas

Design Challenge Canvas

includes tutorial
Empathy & Customer Discovery
Customer Priotisation Canvas

Customer Priotisation Canvas

includes tutorial
Empathy & Customer Discovery
Customer Canvas

Customer Canvas

includes tutorial
Empathy & Customer Discovery
Current state map

Current state map

includes tutorial
Empathy & Customer Discovery
Curiosity Canvas

Curiosity Canvas

includes tutorial
Empathy & Customer Discovery
Critical Assumptions Canvas

Critical Assumptions Canvas

includes tutorial
Empathy & Customer Discovery
Crazy 8's canvas

Crazy 8's canvas

includes tutorial
Empathy & Customer Discovery

More customer and discovery tools from other great companies we often use in our work:

Ideation & Prototyping Tools

More ideation and prototpying tools from other great companies we often use in our work:

Ideation & Prototyping Tools

More ideation and prototpying tools from other great companies we often use in our work:

Service Design Tools