Lean Usability Testing is a sophisticated and structured methodology that endeavours to assess the designs or services created, ultimately allowing customer insights to be turned from observation into action.
This hands-on workshop will take participants on a journey of learning how to evaluate their product or website using the core elements of the Lean Usability Testing framework. This will begin with effective planning, approaches of execution and results analysis.
How to prepare, plan and recruit participants for a successful usability test.
How to create effective test scenarios and facilitate an effective usability test.
How to analyse research findings and create opportunities for product, service or website improvements.
“This workshop was succinct, to the point and valuable as a working tool that you can take back to work and begin applying.”
- Ux Designer,
Usability Testing can reveal deep insights about your users and the products you offer to them. By running usability tests you can uncover how you can improve the experience and overall product offering to your target customers.
This workshop is for any one interested in improving their products using a user-centric approach. From designers, startup founders, business owners or marketers - everyone is welcome.
To make the session as practical as possible, please bring an idea of the website or product you would like to test. Please have a laptop, mobile or computer handy to view your target website or product on. We will cover the rest!
Jonathan Steingiesser is the Principal Design Researcher at MYOB where he divides his time between design strategy, customer research, coaching and service design improvements. Jonathan brings a hefty combination of technical skills, creative vision, and innovative thinking to every project he directs. With over 14 years of design experience in retail, tech, nonprofit, mining and education sectors, Jonathan has fostered a passion for design innovation and continuous improvement.Learn more.
How to identify the best time to undertake testing when developing services or products. Developing a list of example scenarios and tasks to test. Defining the testing environment needed.
Understand the structure of a lean usability test plan.
Who you should test with and how to recruit them. An opportunity to practice the skills you have learned through test examples and peer feedback.
How to analysis findings and identify key insights. Developing and sharing recommendations in a meaningful way.
“The workshop I attended was very professionally run, including pre and post follow up. The workshop facilitator was extremely knowledgeable, easy to understand and very willing to share his expertise.”
- Business Owner,
SOMA, or Skills of the Modern Age, is a future skills academy helping Australians get ready for the future of work. Through in-person events, workshops and courses, we deliver practical training programs in the skills needed for the jobs of tomorrow.
From programming to product design, artificial intelligence and 3D printing, we're on a mission to retool Australia, one learner at a time.